End-to-end management of office fit-outs: The benefits of an integrated approach

20 May 2024 — Estimated reading time: 3 minutes

An integrated project delivery approach

In a traditional approach to project delivery, a project is segmented into stages, each handled by a separate service provider. The project owner then maintains individual contracts with each provider, acting as an intermediary between them.

On the contrary, Spaceful implements an integrated project delivery approach, acting as a single project owner that manages all phases of a project. From conceptualisation to realisation, we unify the traditional design and construction process of every workplace fit-out to connect all aspects of each project, including:

In comparison to the traditional approach to design and delivery, the integrated approach has many benefits that enhance the ability of completing a project successfully.

Benefits of an integrated approach

Engagement of key stakeholders and objective clarification in initial stages (including project cost estimates).

Experts from all phases of the process come together at the beginning of the project to share data and information, identify any potential conflicts, estimate costs, and establish a realistic project schedule. Because the project owner is well-informed about the costs expected throughout a project’s entire lifecycle, a more accurate cost estimate is also presented to the client.

One, single point of contact with shared interests

One single project owner (i.e., Spaceful) takes responsibility for the entire project, end-to-end. There is no risk of a misalignment of interests or intents between various contractors and a project owner, as well as amongst any participating contractors themselves. In an integrated approach, the sole project owner has interests and intents that are firmly aligned with the client’s and is motivated to see that project completed to the highest of standards.

Not only are interests aligned between the project owner and the client, but everyone involved in the project at each phase share the same risks and rewards, which facilitates a culture of mutual respect and a “work together and win together” attitude. Everybody works together and is motivated by the overarching goal of completing the project within budget and on schedule.

Transparency via on-going, open communication and collaboration, improved innovation and creative problem-solving, and quick decision-making.

Experts at every phase of the project maintain seamless communication throughout, coming together often to promptly address any emerging issues collaboratively and maintaining a continuity of care that eliminates information loss. This real-time collaboration fosters innovation and enables agile problem-solving, resulting in more effective solutions.

For example, in a workplace fit out, the Design team can collaborate with the Workplace Strategy team to ensure the initial design accurately caters to the company’s needs based on their unique workplace strategy assessment. They can also confer with the Delivery team during the early design/planning phase to verify feasibility for execution during construction. This proactive approach minimises subsequent back-and-forth exchanges between teams and ultimately allows stakeholders more time to engage in productive work throughout.

Time and cost reductions.

It goes without saying that the above benefits of an integrated approach ultimately lead to savings in both time and cost of a project.

Learn more about our methodology and how Spaceful brings a fresh vision to how space is designed, leased, created and used.