The role of a workplace in telling a brand story

Estimated reading time: 3 minutes
Spaceful Sydney studio with reference to S monogram.

Where brand meets culture: Designing workplaces that speak

A few years ago, many workplaces tried to tell their brand story in the most literal way possible – logos everywhere, brand colours on every wall, and values posters in every meeting room. Culture was expected to mirror the external brand voice exactly.

But workplace design has evolved. At Spaceful, we’ve seen a shift: today’s best workplaces don’t treat their staff like customers. Instead, they view the workplace a unique ecosystem that deserves its own tailored brand expression.

A brand story that lives differently inside

A modern workplace sits at the intersection of what a business projects externally (marketing, values, customer experience), and what it lives internally (culture, rituals, and behaviours). These two sides are connected, but not identical.

Designing a workplace that reflects a brand isn’t all about repetition or decoration. It’s about interpretation – translating a company’s identity into a space that people genuinely want to be. Somewhere that feels like it was made for them.

Good design doesn’t shout, it speaks with purpose

Good branding is like a great art gallery. You walk in and understand what you’re looking at straight away, but for those who want to keep exploring, there’s more to uncover. Layers of detail, purpose, reasoning. Why something’s that shape. Why it’s that colour. Why it’s even there in the first place. It doesn’t always need to be obvious, but it should never be random.

The best workspaces continue telling that story over time, through artwork, materials, easter eggs, and changeable moments that evolve as the business does. And all of that only works if you treat the audience of a space (the team) with respect. That’s where intelligent design lives.

Because if you just put a logo everywhere? People will see right through it. It feels cheap. It feels lazy. And that’s the opposite of good design.

By embedding the right kind of brand presence into the space, not loud, not literal, but considered, you allow the people to thrive.

Why it matters

A well-designed workplace doesn’t just house a team, it gives shape to a business’s values. It says: this is who we are, and this is what matters here. When done right, the workplace becomes a container, or jewellery box, that holds space for individual expression, while still telling a collective story. You give people somewhere to celebrate their work and feel part of something meaningful. Without it, you’re just putting them in a white box and hoping for the best.

How does Spaceful do it?

We don’t guess. We research, we listen, and we dig deep. Our approach is grounded in both strategy and emotion. Here’s what that looks like in practice:

  1. We start with the research
    We look at what a business is putting out into the world; its advertising, its external values, its public-facing brand. What are they saying, and how are they saying it?
  2. Then we go behind the scenes.
    We sit down with businesses to understand the internal story; its playbook, its internal values, its workplace behaviours. We gather all the ‘back of house’ material and lay it next to the front-of-house story.
  3. Finally, we talk to your people.
    Through interviews and workshops, we ask the whole team what matters to them. We collect qualitative insight from the collective, compare it with the other data, and begin to build a picture, not just of who’s in the business, but what they care about.

From there, we distil it all down into three to five guiding principles that underpin the project, what we call key drivers. These key drivers shape the overall concept and give the space its unique flavour. It’s what makes people walk in on day one and say, this feels like home.

And that feeling? That’s the goal. Because a great workplace doesn’t just look good, it tells the story of who you are, and why you matter.

Good design starts with a great conversation. We’re ready when you are.

Get in touch today